21st Century Vehicles Ltd is the data controller responsible for your personal information, and is committed to protecting your privacy and keeping any personal information we hold safe.
21st Century Vehicles Ltd operates under the trading styles, Cheaper Van Sales, Zebra Vehicles and Zebra Asset Finance.
Please note that this Policy applies only to 21st Century Vehicles Ltd and its trading styles and not to any third-party organisations that we may need to share your information with. We are not responsible for the Privacy Policies or practices of such other organisations and you should make your own enquiries in respect of them.
We collect personal information about you in order to:
We require your personal information as part of our broker services to supply you with a vehicle and or finance for that vehicle. This information is required to enable us to process your application for finance with one of our third party finance providers or our vehicle suppliers.
Without this information, it would not be possible for us to provide these services. The lawful basis for processing your personal data is fulfilling a contract.
The personal information we collect over the phone is necessary for fulfilment of a contract. All our calls are recorded to protect one or more participants of the call.
The personal information we collect includes:
We will only collect the information relevant for us to be able to process your finance application and/or vehicle order and we will only share your information with third-parties as necessary to complete your finance application and/or vehicle order
As your broker, we use your personal information to discuss your personal circumstances with finance providers in order to determine the most appropriate product for your needs.
The personal information you provide may be used by automated decision-making systems to check your eligibility for products and services. A lender may then undertake credit enquiries upon receipt of your application.
In order to process your pre-application we will supply your personal information, via a service provider , to credit reference agencies (CRAs) who will provide back to that service provider, information about you such as your financial history. We do this to assess credit worthiness, to provide a quote with a likelihood of acceptance, check your identity, and to prevent fraud or criminal activity.When CRAs receive a search from us they will place a search footprint on your credit file that will not be seen by other lenders.The identities of the CRAs, and the ways in which they use and share personal information, are explained in more detail at each of the three CRAs websites – clicking on any of these three links will take you to the same CRAIN document:
Before we provide services, goods or financing to you, we undertake checks for the purposes of preventing fraud and money laundering, and to verify your identity. These checks require us to process personal data about you.
The personal data you have provided, we have collected from you, or we have received from third parties will be used to prevent fraud and money laundering, and to verify your identity.
Details of the personal information that will be processed include, for example: name, address, date of birth, contact details, financial information, employment details, device identifiers including IP address and vehicle details.
We and fraud prevention agencies may also enable law enforcement agencies to access and use your personal data to detect, investigate and prevent crime.
We process your personal data on the basis that we have a legitimate interest in preventing fraud and money laundering, and to verify identity, in order to protect our business and to comply with laws that apply to us. Such processing is also a contractual requirement of the services or financing you have requested.
Fraud prevention agencies can hold your personal data for different periods of time, and if you are considered to pose a fraud or money laundering risk, your data can be held for up to six years.
We disclose personal information to third parties such as lenders and suppliers, but only what is necessary to conclude the finance contract or supply of vehicle as ordered
It may also be necessary to share your personal information with other companies who perform support services on our behalf including those that provide professional, legal or accounting advice to 21st Century Vehicles Ltd
These companies are required to ensure appropriate security measures are in place and maintain the confidentiality of your information, and to use your personal information only in the course of providing such services as specified to 21st Century Vehicles Ltd.
Finally, under limited circumstances, your personal information may be disclosed to third parties as permitted by, or to comply with, applicable laws and regulations. For instance, to meet our obligations to the Financial Conduct Authority (FCA) and when responding to subject access requests, proceedings of a court of law or similar legal process, to protect against fraud, and to otherwise cooperate with law enforcement or regulatory authorities
The personal information you provide will not be passed to any third-party organisation for marketing purposes
We do not transfer data to any agency that is based outside of the EEA and not approved as having adequate data protection levels by the EU Commission.
You will be given the opportunity to indicate if you wish to receive communications from 21st Century Vehicles Ltd about relevant services and products when you provide your personal information. The lawful basis being legitimate interests. We will send information about similar products to customers who have not previously objected to receiving marketing material
You can opt out of receiving marketing information at any time in the future by contacting us on 01656 760620 or emailing firstname.lastname@example.org, or in writing to Data Controller, 21st Century Vehicles Ltd, 3B Innovation Centre, Technology Drive, Bridgend, CF31 3NA
We will retain your personal information in accordance with applicable laws and whilst a client relationship is in place
Should you complete a finance contract using our services we must retain the information used for identity purposes for the term of the agreement + 5 years to comply with Money Laundering Regulations
You have the right to access your personal information to check whether it is accurate and up-to-date. You also have the right to receive a copy of your personal information that we process
You have the right to have any inaccurate information we hold rectified without undue delay and after we have confirmed that the information is indeed incorrect.
You have the right to request that your personal information is deleted in circumstances such as withdrawal of consent for marketing, no longer necessary. Each case will be judged on its merits as there may be overriding legitimate grounds on which your information must be kept.
You have the right to request that your personal information is deleted in circumstances such as withdrawal of consent for marketing, no longer necessary.
You have the right to obtain a copy of your personal information and have it transferred to another data controller in a commonly used format.
You have the right to object to processing of your personal data for the purposes of profiling. The request must be considered and 21st Century Vehicles Ltd must respond with its decision and justification of this.
You have the right to object to significant decisions, including profiling, being made solely by automated means unless this is necessary for entering into or performance of a contract
You have the right to claim compensation for damages caused by infringement of the Data Protection Regulations from 21st Century Vehicles Ltd.
We keep our Privacy Notice under regular review and we will place any updates on this web page. This Privacy Notice was last updated on 24/05/2018.
If you have any questions or complaints relating to how we use your personal information, or if you wish to exercise any of your rights regarding your personal information, please contact us in writing on email@example.com or by post to Data Controller, 21st Century Vehicles Ltd, 3b Innovation Centre, Technology Drive, Bridgend, CF31 3NA.
We will respond to you as soon as is possible. The length of time will depend on the type and complexity of the request, but you will receive a response within one month of the initial request
If you are not satisfied with how 21st Century Vehicles Ltd has responded to your enquiry, you have the right to complain to the Information Commissioner’s Office (ICO), who is the regulator for data protection in the United Kingdom
Cheaper Van Sales is a trading style of 21st Century Vehicles Limited. Authorised and Regulated by the Financial Conduct Authority, we are a credit broker and not a lender. If you are unhappy with our service we have a complaints procedure, details of which are available on request. You may be able to refer a complaint to the Financial Ombudsman Service (FOS) if you are unhappy with how we deal with your complaint. The FOS website is www.financial-ombudsman.org.uk. Registered No : 674253
Registered in England & Wales with company number : 07093773 | Data Protection No : Z2207959 | VAT No : 971749968
Registered Office : Suite 3, North Court, David Street, Bridgend Industrial Estate, Bridgend, CF31 3TP
Disclaimer: All vehicle images and descriptions are for illustration and reference purposes only, all vehicle leases are subject to credit approval and subject to change at any time. E&OE.
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